Recent headlines is being covered by the news of over 70 international and domestic flights operated by Air India Express are cancelled after their senior flight crew members went on “collective sick leave”. The cancellations occurred from Tuesday night to Wednesday morning. Along with this, sources said that civil aviation authorities are looking into this matter. The sudden cancellation of 70 Air India Express flights due to the collective sick leave taken by senior flight crew members underscores the complexities and challenges faced by airlines in maintaining seamless operations.
The Official Statement from the Crew
In this matter, Air India spokesperson issued a statement saying, “A part of our cabin crew reported ill at the last minute, from last night, as a result of which the flight was delayed and cancelled. While we are in conversation with the crew to understand the reasons behind these incidents, our teams are proactively addressing the issue to minimize any disruption. Our guests were inconvenienced as a result.
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Apologies from the Crew
Along with this, a statement was issued by the crew saying, “We sincerely apologize to our guests for this unexpected disruption and emphasize that this situation does not reflect the standard of service we maintain.” Try to provide. Guests affected by the cancellation will be offered a full refund or complimentary rescheduling to another date. Guests flying with us today are requested to check whether their flight has been affected before reaching the airport.